Artificial Intelligence (AI) and machine learning (ML) are becoming household names in the world today. After taking over the tech industry, these two are among the most talked-about technologies in our homes and business circles. They are helping businesses achieve goals and make critical decisions. With the help of these technologies, companies can create innovative products and services. As we begin a new year, AI and ML will see several breakthroughs. Here are the top ML and AI trends you should watch in 2022.

1. AI will play more role in hyper-automation

Hyper automation, the process where advanced technologies are used to automate tasks, is fast gaining momentum. Companies nowadays are working with a lot of data which demands advanced technologies to extract information from massive amounts of data. This is where automation comes in handy. The increased role of big data analytics in corporate decision-making makes AI and ML algorithms necessary to sift through massive amounts of data and draw patterns that can be used to make decisions. Data science can now be found everywhere, and data science tools will become increasingly available moving forward.

2. AI and ML will be used more in Cybersecurity

Cyberattacks have increased in number and severity than at any other time in history. With this advancement, AI and ML technologies will play a crucial part in scanning and fighting attacks. With the help of AI and ML, organizations are now developing new methods of automating cybersecurity. In addition to helping improve cybersecurity, it will also power up the cloud migration strategy while enhancing performance. In fact, cybersecurity use will reach 38.2 billion by 2026. ML will be used in cybersecurity data clustering, classification, processing, and filtering. AI can analyze past data and present solutions for the present and future. Based on the results from the analysis, systems will offer instructions on various patterns while also detecting threats based on the past behavior of malware.

3. Machine learning and IoT

The linkup between machine learning and the internet of things (IoT) is one of the trends that tech professionals are waiting for the most. The link between these two will impact the use of 5G, which is now being implemented across the world. As 5G comes with more speed, IoT devices will connect better via the internet. As the number of connected devices increases, the amount of information shared between devices will also increase. This will demand better data processing algorithms, which are made possible by machine learning. ML will ensure there are fewer errors and increases the speed of communication between devices.

4. ML in business forecasting and analysis

Business forecasting and analysis will be easy with the application of technology than using traditional methods. It increases accuracy and leads to advanced predictions and forecasts. Companies in the financial sector are using AI to forecast demands for different currencies depending on the conditions of the market and the behavior of the customer based on patterns shown by data in real-time. This will help improve accuracy and make the right decisions regarding supply and demand.

5. Augmented intelligence will rise

The collaboration between humans and machines to enhance cognitive performance will be useful to organizations. According to Gartner, 40% of infrastructure and operations teams will embrace augmented automation by 2023 as they seek to improve IT productivity. This will increase the productivity of digital workers by more than 50% by 2022. Augmented intelligence will help platforms gather all types of data, including structured and unstructured, from different sources and present it to the customers. Some sectors such as financial services, retail, healthcare, and travel have already taken advantage of this technology.

Artificial intelligence (AI) and data-related jobs are the biggest labor market winners in 2020 going forward. With the evolution of machines and the increasing automation that grew faster than anticipated due to the COVID-19 pandemic, AI and big data specialists will be in high demand. A 2018 World Economic Forum (WEF) report titled “The Future of Jobs 2018” stated that machines and algorithms are expected to create about 133 million new roles while causing displacement of about 75 million jobs by 2022. Accordingly, the report indicated that over 50 million net new jobs will be created in the next few years. Although the pandemic has substantially affected many things, positive job growth in this sector is expected, and so is the shift in quality and location of the new roles. The pandemic has increased remote jobs as companies seek contractors who will get the job done remotely.

WEF estimates that machines will perform more current work tasks than humans by 2025 compared to humans. This will significantly impact the global workforce and working arrangements. Although there is a notion that AI will eliminate more jobs than it creates, the truth is the opposite. The only challenge is understanding how this paradigm shift will affect the employment sector and plan accordingly for the future. The preparation for this needs to involve planning for the emerging roles and developing strategies at the executive level to handle the surge in AI-related jobs.

According to the WEF report, 54% of the employees in large organizations would need to upskill to fully harness the growth of opportunities. Sadly, most of them are not prepared because only half are planning to train only employees in key roles, while one-third are planning to train at-risk workers. At the same time, nearly half of all companies expect their full-time workforce to reduce by 2022 because of automation. However, 40% of the companies expect to increase their workforce, while more than 25% expect automation of tasks to create new roles in organizations.

In 2021, AI augmentation will generate more than $2.5 trillion in business value while recouping over 6 billion hours of worker productivity. Other industries such as outsourcing are experiencing a fundamental change in business models with reinvestment of cost reduction caused by increased productivity. Businesses will need to take an active role in supporting the development and reskilling of their workforce. On the other hand, individuals also need to be proactive and ensure lifelong learning, while governments need to create an enabling environment where learning and the adoption of new modes of work take place.

With this kind of prediction and forecast, there will be a major disruption. However, the key concern is the challenges caused by the unprecedented increase in the adoption of AI. The most concerning challenges are the skill gaps and the redundancy of workers. Skill gaps occur if surplus jobs are left unfilled because workers lack skills and training to take up these positions. On the other hand, mass unemployment caused by major shifts in the job market can adversely affect economies due to loss of productivity and overreliance on government assistance programs. These are the reasons why all stakeholders must engage in training the workforce, preparing policies, and investing in AI-related education. Training should focus on new technologies and fast-growing job markets across all industries, such as data analysts, software engineers, and IoT specialists. Although the WEF report is just a single proof that AI is the future of work, it sheds light on the need to prepare for more developments in the near future.

Artificial intelligence (AI) and machine learning (ML) have transformed innumerable fields and sectors. These two technologies are leading the way in the automation and optimization of processes. Furthermore, they have created new business opportunities and made the existing ones efficient. AI and ML have helped humans solve problems faster than traditional computing platforms. These technologies are not only limited to the corporate world. They have also made significant progress in helping in other areas such as research and development. In fact, advances in AI are becoming a critical part of space exploration, having shown massive potential in designing missions, among other areas in space exploration. Here are some ways AI can help in space exploration venture.

• AI-enabled astronaut assistants

You might have seen home assistants such as Nina, Google Assistant, and Alexa. Well, although the astronaut assistants might be different from the Alexa and some other assistants you know, AI-enabled robotic assistants for astronauts might soon be a reality. Researchers are working towards such assistants to help astronauts in a variety of ways.  Some of the areas that these assistants can help are sensing leakages, detecting dangers such as changes in the spacecraft's atmosphere and increased carbon dioxide, among others. Cimon, an AI assistant that was flown to the International Space Station in 2019, has been tested, and it showed the potential of reducing the workload that astronauts could have done.

• Designing and planning missions

Mission planning and designing are not easy, but artificial intelligence can come in handy and make these processes more manageable. New space missions rely on the past knowledge collected from previous studies. However, the past information may sometimes be limited or inaccessible fully. This will affect the flow of information and sharing of knowledge. If the information from all the past space missions can be availed to anyone with authority, space missions can be simplified. AI can simplify things by answering complex questions regarding space exploration, which can help plan, design, and manage new space missions.

• Processing satellite data

Satellites used to observe the earth from space generate large and critical amounts of data. This data is received on the earth by the ground stations, often in chunks and over a longer period. With this fragmentation, data has to be pieced together and analyzed to draw meaning. AI algorithms can analyze data in detail and capture patterns or images that a naked eye cannot see. Since data is always large, traditional methods of processing data are often inefficient and tedious. Scientists are now relying on AI to process data and monitor the health of satellites.

• Navigation systems

Navigation systems such as Google Maps that use GPS help us on earth’s navigation. However, there is no such system for space. In other extraterrestrial bodies such as Mars or even the moon, navigation is different and complex because we lack a navigation system. However, millions of images taken by spacecraft and satellites can be used. In collaboration with Intel, researchers from NASA developed an AI-based intelligent navigation system that can be used to explore planets. The system was trained using data from millions of images from different past missions.  This indicated that AI could become a critical element for the future of navigation systems.

Although the space exploration industry is still in its baby stages in the use of AI applications, the few areas where AI has already been used have shown massive potential. There is indeed a lot of uncertainty pertaining to adopting AI and other high-end technologies. However, the truth is that it will improve the lives and accuracy of space explorers.

Artificial intelligence (AI) is changing every industry but is fast proofing to be a boon for modern workplaces. It is changing how we live our lives and how we work and perform various tasks. AI can help handle mundane and repetitive tasks across workplaces, thus freeing up workers in different departments to handle other problems that are complex and impactful to the running of organizations. In other words, AI is giving modern workers time to focus on the most engaging parts of their jobs while reducing the cost, enhancing productivity, and improving effectiveness. With this impact, you will soon see AI taking over almost every department in organizations while AI machines will increasingly take over some tasks that humans currently do. Here are some recent advances in businesses that are currently benefiting from the recent advances in AI:

• Recruitment and onboarding

AI is proving useful in hiring individuals. AI-enabled machines are playing a critical role in ensuring that the right people are given the job. Through AI pre-screening of candidates, only the suitable ones are invited for the interviews. This is becoming a common practice in large companies and thousands of hires every year. From thousands of applicants who apply for a job, only suitable candidates are selected. Pymetrics is an example of a company offering tools used to assess candidates before they are interviewed. Montage, another company offering similar services, claims that most Fortune 500 companies have embraced the use of AI-driven interviewing tools. These tools enable them to conduct interviews with little biases.

• On-job employee training

Once employees land on the job or role of their dreams, learning does not end there. Learning is a life-long process in the workplace because new things keep coming up. With AI, employers can identify the knowledge gaps among their employees and develop a curriculum accordingly. AI assists organizations transfer knowledge and skills from one generation of workers to the other and ensure that valuable experience that the retiring employees had is retained. Honeywell has developed tools that use augmented and virtual reality (AR and VR) and AI to capture work experiences and extract lessons that can be passed to new employees. AI ensures that only the right knowledge is passed down to new hires and that the tradition of the organization moves a notch higher.

• Surveillance

Most large organizations are using AI tools to monitor employee activities and assess their performance. This includes surveillance of the content of the emails to determine the engagement levels of the employees. Others go as far as tracking the devices used by the employees to determine the stress levels of employees and their habits. While this can be a good thing in understanding employees, it makes so many employees uncomfortable in their work. As intrusive as they are, it allows organizations to monitor and gather employee interactions for tailor-made solutions to be made. It can even help protect employees from unwanted behaviors and bullying.

• Workplace robots

Robots have become commonplace in many workplaces today. Physical robots that work autonomously are helping manufacturing and retail companies in their warehouses to move products around or package them. Although this technology is in its early stages, it has proven helpful for companies such as Amazon, Alibaba, and Walmart. Autonomous delivery robots are also gaining fame, with companies such as Segway now developing robots that can help in workplace delivery directly to the desk. With these developments, the workplace will not be the same again with AI-enabled robots as the movement of employees is limited. AI-enabled security robots such as those developed by Gamma 2 are also becoming common to keep commercial properties safe. Acquiring these robots will enhance efficiency and reduce the cost that could have been incurred in hiring humans.

According to Sci Tech Daily, artificial intelligence can be used to make traffic more safe. 

A deep model was trained on historical crash data, road maps, satellite imagery, and GPS to enable high-resolution crash maps that could lead to safer roads.

Read the article on Sci Tech Daily

Artificial intelligence is being used to help searchers narrow down the search area for a missing student, reports ABC 13.

Search crews are scheduled to return to Caldwell County on Saturday with newly derived maps to search for a missing Texas State student from Missouri City.

Read the article on ABC 13

A Duke University computer scientist has won $1 million dollars for her work in AI, reports WRAL. 

Whether preventing explosions on electrical grids, spotting patterns among past crimes, or optimizing resources in the care of critically ill patients, Duke University computer scientist Cynthia Rudin wants artificial intelligence (AI) to show its work. Especially when it’s making decisions that deeply affect people’s lives.

Read the article on WRAL

US Defense Department believes that artificial intelligence will become a target in cybersecurity attacks, reports the US Department of Defense. 

The first aspect of cyber defense of AI starts with the networks, Marine Corps Lt. Gen. Michael S. Groen said today during a virtual fireside chat at the Billington CyberSecurity Summit.

Read the article on US Department of Defense

When it comes to the advancement of technology, artificial intelligence (AI) is one of the technologies often discussed in tech circles. The recent advances in neural networks have made this technology exciting and have presented new opportunities for future growth. At the same time, it has increased areas where AI can be applied. While this advancement in neural networks is a good thing for AI, planning is also an area that must always be considered to deal with the limitations of this technology.

AI planning involves teaching machines how to plan ahead. The process entails specifying problems informally using natural language, which is difficult for the planning system to understand. This is unlike the traditional approaches where the specification of the goal or problem to the planning system is assumed. Improving AI’s ability to understand problems through planning is an ambitious journey to make this technology part of everyone’s journey. For instance, proper planning will lead to the creation of systems that understand things such as our daily routines.

AI learning and planning

Human intelligence is defined by both learning and reasoning. While learning allows humans to take advantage of everyday activities, planning allows humans to plan future actions to achieve a specific goal. Therefore, planning complements learning and is one way of exploring the future, while learning involves getting knowledge from past experiences. Like humans, AI may encounter problems that are not related to past experiences and therefore require new solutions. Such problems are often difficult to solve this will require learning. Learning is used to make AI planning more efficient. This is just one way of ensuring planning and learning work together. Learning leads to the generation of macro-operators that increase the speed of the problem-solving process. For artificial intelligence, learning enables tuning of internal planning heuristics. This is critical in completing the definition of domain knowledge, which speeds up planning like hierarchical task networks.

Human vs. AI

Human intelligence is the point of reference when comparing the capabilities and the potential of AI. Although human intelligence is not necessarily the ground truth and AI does not entirely mirror human intelligence, the comparison allows us to get valuable insights about the parts of AI that are more developed and those that need more attention and improvement in the future. In the sub-area of learning, for example, the view out there is that AI is fundamentally different from human learning.

Unlike humans who learn from very few examples, AI requires many examples to learn. Humans have good generalization capabilities from just a few examples. On the contrary, AI requires many examples, which can be attained by availing large data portions. AI is said to be greedy, shallow, and brittle because of the vast amounts of data it requires to learn. It is shallow because neural networks have a narrow knowledge of commonsense and brittle because it has a limited generalization power. Understanding these differences between humans and machines helps define the objectives of AI and what it needs to achieve.

Unlike machines, humans have an excellent way of formulating planning problems. Humans know how to choose the details and the right abstraction levels around us and what to ignore at a specific level of abstraction. This is something that is not always easy for machines. Therefore, humans have an advantage in recognizing a problem and expressing it.

Conclusively, planning does not always require training or even the availability of vast amounts of data. Instead, it requires a combination of planning and learning. However, the goal and the size of the input can change the problem instance to another. The bottom line is understanding what and how important a problem is. That is intelligence.

According to Forbes, many marketing firms use artificial intelligence. 

Leveraging artificial intelligence (AI) is now commonplace in marketing. Tools, platforms, and services put sophisticated audience targeting and segmentation tools at marketers’ fingertips, making it easier than ever to connect your products and services to customers. 

Read the article on Forbes

Digital transformation is one of the most important drivers of how businesses deliver value to their customers in a competitive, fast-changing business environment. The process aims to leverage digital technologies to create or modify user experiences and business processes, thus meeting users’ changing needs and the market.

Artificial Intelligence (AI) is now recognized as one of the main enablers of digital transformation in multiple industries. AI can help companies become more innovative, flexible and adaptive than ever before. Many think of it as a future or visionary technology, but the opposite is true. AI is already being cost-effectively deployed in numerous companies, accelerating productivity and competitiveness, while helping speed digital transformation.

What is Digital Transformation?

Digital transformation is a set of processes, tools and methodologies used by businesses to optimize their operational activities, such as offering differentiated service, increasing performance and expanding their reach. More than a concept, digital transformation is a dynamic movement; it attracts organizations looking to review processes, innovate and gain competitiveness with the help of technology. Artificial intelligence is a critical strategic factor for businesses to expand their impact.

AI and Digital Transformation

Digital transformation took a big step forward when AI and machine learning became part of business strategy. Aside from boosting productivity, these technologies are essential because they enable better use of the data collected by a company. With useful data, businesses can expand, improve their current products and services, and create innovative strategies.

Here are three examples of how digital transformation coupled with AI can deliver top results:

1. 360-Degree View of Customers

AI helps businesses, especially their marketing sector, understand customer needs and preferences. Every digital transformation success depends on gaining accurate buyer personas and audience discovery. It is crucial to gain a comprehensive understanding of the customer at the beginning of the digital transformation, and AI is ideally suited to this mission.           

AI helps reveal consumer behavior trends, purchasing history and digital channel engagement to create a buyer’s detailed view. Today, buyers expect personalized experiences along their journey. AI is essential to quickly unlocking consumer insights to create and reinforce those personalized experiences. This way, companies can gain a competitive advantage through higher customer satisfaction, increased customer loyalty and more effective marketing campaigns.

2. Dynamic Analytics

As already mentioned, collecting useful data is essential to digital transformation strategy. But what powers the success of the strategy is how that data is capitalized. AI processes thousands of data points to gather insights and identify trends in real time. This is how companies can accurately pre-empt consumer needs rather than react to consumer actions. With these insights, companies can create highly personalized experiences for their buyers and make data-driven decisions to develop more effective marketing campaigns. Success is reflected in significant savings across budget allocation and in more cost-effective media and advertising purchases.

3. Growth and Profitability

AI helps businesses profit through their digital transformation by increasing operational efficiency, mitigating risks and accelerating growth and innovation. For business leaders, marketing, sales and customer service are the top three areas where AI can make the most impact. According to Accenture, AI can increase profitability in multiple industries by an average of 38 percent by 2035. By that same year, AI will boost additional revenue by $14 trillion!

AI-Driven Automation for Customer Service  

Digital transformation that incorporates AI is redefining and revolutionizing the end-user experience in countless ways for both B2B and B2C organizations. The new capabilities offered by AI-driven Conversational RPA for Customer Service can auto-resolve 65 percent of user requests and reduce issue resolution time by 90 percent—improving customer satisfaction scores by 80 percent. Sophisticated workflow automation integrates AI and RPA to automate customer workflows across product support, upgrades, troubleshooting, case management and more. The horizon for new revenue streams, cost-savings, and productivity is nearly unlimited.

Redefine your employee and customer experience with the world's first AI-driven service desk.

 Kim del Fierro, VP of Marketing at  Aisera 

Artificial Intelligence (AI) and the Internet of Things (IoT) are the two hottest buzzwords in the world today. The two, together with big data, dominate all tech conversations and business talks. But when people talk about the benefits of IoT, they often end up talking about what AI will contribute. The two always complement each other since AI’s intelligence is needed to transform the data collected by IoT devices into actionable insights that can be used for various purposes.

AI and IoT

Internet of Things (IoT) refers to sensors or devices (things) connected to the internet and can gather and process data into a form that can be used to make smart decisions. Some smart devices that you might have come across include wearable devices, door locks, and smart cars, among others.

Artificial intelligence, on the other hand, is machines' ability to mimic human intelligence, making machines think and act like humans. 

Artificial Intelligence meets the internet of things

Many professionals say that there is no IoT without AI. Although the statement is not entirely true, it just shows the importance of AI in IoT. However, IoT is more about data collection, which gives organizations actionable insight that enables them to improve their productivity, build better products and enhance their processes.  

Combining AI and IoT gives us AIoT, which blends the intelligence in AI with the ability to smartly collect data and process it to be used in decision-making. While IoT collects all data and transfers it to storage facilities, it is mainly the cloud- AI helps simulate machines and act or respond to it accordingly. In devices such as thermostats, sensors collect data on the environment but do not decide on the action needed. Rather, the AI component built into the IoT devices helps make intelligent decisions that allow the air conditioner to adjust the room temperature accordingly, based on the data received. Another example is the sensors used to manage equipment in manufacturing companies. The sensors collect data about the condition or the state of the equipment, and the AI component decides if the equipment needs maintenance or not. If it needs maintenance, it alerts the user, who informs the mechanic on the same. ASHRAE is an example of companies that are known for such intelligent air-conditioners.

Benefits of blending AI with IoT

• Enhanced customer experience

Blending IoT with AI can be of great importance because companies can take advantage of many AIoT devices to learn about the users and their preferences and adjust their products or services accordingly. Some smart devices such as thermostats can adjust temperatures by themselves without any human intervention.

• Cut costs

In the industrial setup, machine breakdowns can cause a lot of losses to any organization. They are a common problem that is often unplanned and leads to thousands of dollars an hour if not properly planned. However, the collaboration between IoT and AI can help monitor equipment and identify patterns that can help predict possible machine failures in time. IoT takes advantage of AI’s ability to sift through data and draw patterns on possible machine failure.

• Development of new products and services

AIoT can directly help in developing new, powerful products and services. This can be achieved by collecting, processing, and analyzing data to make informed, human-like decisions depending on the situation.

AI and IoT can be applied in traffic management, self-driving cars, smart homes, body sensors and can also be used in robots for manufacturing. As IoT sensors and devices continue gaining fame and affordability, more and more organizations will adopt them to reduce costs, increase income, and improve processes. The massive amounts of data generated by various devices mean that humans will not work efficiently on it. This is where AIoT will come in handy.

From small to large enterprises, everyone in the business world wants to jump on the machine learning bandwagon. This can be seen from the Gartner 2019 CIO survey, which found that 37% of organizations have implemented some form of artificial intelligence (AI) or machine learning (ML) in their operations. This represents a significant shift in the business landscape as organizations seek to make their service provision better. While many people may think only the big brands are implementing these technologies, do not be fooled that AI and ML are not good for small businesses. Small businesses are set to benefit more from AI and ML than bigger ones. Here are some ways that ML is helping small businesses.

1. Improving hiring decisions

The success of any small business depends on the hiring decisions that it takes. In most cases, this process is not easy because the traditional methods do not make talent discovery any better. However, with the right technology in place, hiring and retaining employees are enhanced. This is even better for smaller companies that have no formal human resource department or where a solo practitioner operates everything. The human resource technology that has evolved to include AI and ML reduces repetitive tasks and automates HR functions that were manual.

AI-based applicant tracking systems help small business owners quickly manage the recruitment process by searching resumes that match the job descriptions, scheduling interviews, and contacting applicants. These systems also minimize bias in recruitment, allowing the organization to hire only qualified individuals for the job. The employer can also take advantage of ML-powered retention solutions to keep the high-performing talent and make them happy and engaged.

2. Improving marketing

If you are running a small business, there is a high chance that you have a small marketing department or none at all. Regardless of how big or small your marketing team is, you can still use ML and AI-enabled online marketing solutions to reach consumers. These solutions allow you to personalize services or products, identify the relevant customers and deliver personalized experiences. Small businesses can also improve their email marketing and advertising through machine learning. For smaller businesses, ML allows content personalization and predictive lead scoring.

3. Improving customer experiences

With machine learning, it will not be necessary to increase headcount to serve the increasing number of customers. It becomes easy for your website to solve customer problems and answer questions faster. With services like answer bots, your support can answer customer questions instantly without necessarily engaging human personnel. This leaves the small customer service team free to focus on other important and complex matters.

4. Improving decision-making process

Small businesses can benefit significantly in their decision-making endeavors with the help of AI and ML. Small companies can use machine learning to improve their decision in various areas and processes. For instance, they can use this technology to analyze supply chain efficiency, enhance warehouse management, enable smarter shipping, and improve inventory management. ML can also help reduce risk by collecting data regarding processes and monitor human error to create safe procedures. With AI scheduling assistants, small businesses can also save time on booking meetings.

From the above contributions of ML to businesses, it is clear that this technology is the right one for small businesses. However, although it can help small businesses solve various problems, it also has various challenges that need to be solved. Some of the problems include data, technology, and people. Regardless of this, ML presents room for small businesses to minimize the cost of running their operations and enhances efficiency if well deployed.

If you have ever completed a data science project, then you probably realized at some point that achieving even 80% accuracy is not that bad. However, in the real world, such a thing is not allowed and will not cut it. As such, there is always the urge to improve accuracy in algorithms and the results through different checks and actions that offer the right ways to enhance machine learning performance that will lead to better quality. Here are some techniques to make your machine learning efforts effective.

1. Study the learning curves

The first step to improving the results of your machine learning algorithms should begin with determining the problems that your model has. This can be attained by verifying the learning curves against a test set while varying the training instances. With this, you immediately find out if there is a difference between the in-sample and out-sample errors. If you find errors that are both high and similar, that will be a sign that you are working with a biased model.

2. Use cross-validation (CV) correctly

A large difference between the CV estimates and the result is a massive problem that appears with a test set of fresh data. This problem means that something has gone wrong with cross-validation. Although cross-validation is good in prediction performance, this issue means that there is a misleading indicator, which causes incorrectness and unsatisfactory results.

3. Handle the missing values

One of the biggest challenges in machine learning models is missing values and how people handle them. While this may not necessarily be their fault, depending on the material on the web, which advocates for mean manipulation and replacement of null values with the feature’s mean as a way of handling the missing values are not entirely correct. The first question that needs to be asked in such incidences is why the data is missing in the first place. This should be followed by considering other approaches to handling the missing data instead of using mean/median. Some of these methods are feature prediction modeling, K Nearest Neighbor imputation (KNN), or deleting the row, although this method is not recommended at all times.

4. Apply feature engineering

There is a possibility that bias may still affect your model even after trying the above methods. If this is the case, you should try to improve the performance of your model. This can improve the target response. This can be achieved using the polynomial expansion or the support vector machine class of algorithms. The former can automatically look for the better feature spaces in a manner that is memory optimal and fast computationally. While these methods are handy, the human expertise and understanding of the method needed to solve the data issue that the algorithm is trying to learn cannot be substituted. Therefore, features are created based on your knowledge and ideas of how things work in the real world. Therefore, while machines have improved significantly, humans are still unbeatable in some areas.

5. Look for more data

After exploring all the previous options, there may still be some issues and high variance that needs to be dealt with appropriately. In such a case, the only option is to increase the size of the training data. Doing this could mean you have increased new cases or new features. Adding more cases requires you to carefully look into the data and determine if you have similar data at hand. A great way to add new features is to locate an open-source data source and match the data with your entry series. You can also obtain both new cases and features through data scrapping from the web.

Artificial intelligence (AI) is considered one of the greatest innovations since the internet. With the promise that this technology has shown, it is now almost everywhere, and you are possibly using it in one way or another without even knowing. Machine learning (ML) is one of the key applications of AI that has become useful in various fields such as computing, software development and websites. Here are some of the key uses of machine learning that you might have used at some point, perhaps with no idea about it.

1. Virtual personal assistants

Virtual personal assistants such as Alexa, Siri and Google now have become popular in many households. As the name suggests, they help in completing specific tasks and finding information when commanded over voice. By simply asking these assistants questions like “What is my schedule”, you get a response from the virtual PA, which first looks for the information on the query asked. You can even command it to play music, set the alarm or remind you of a particular event, and it will do that appropriately. Machine learning is a critical component in virtual personal assistants. It helps in the collection and refining of information based on your history. It also allows VPAs to render results that are tailored to the user’s preferences.

2. Filtering email malware or spam

Email spam and malware are key problems for many people. They often result in the loss of crucial information and money, which many malicious individuals look for. Machine learning, however, offers a new glimmer of hope in combating malicious emails. It filters emails by analyzing words, using case base and thorough extraction of words from images, that cannot be attained using the traditional rule-based methods. AI-based spam and malware filtering algorithms are accurate and keep changing to adapt to the changing behaviors.

3. Chatbots and online customer support

The majority of websites nowadays allows visitors to chat with customer support representatives. While some of those you chat with are real human customer representatives, most of them are chatbots that assess the questions you ask and answer them accordingly.  These bots extract information from the website you visit and present it to you. Using machine learning, the bots processes the questions asked and extracts relevant answers. The use of AI-based chatbots allows companies to help their customers at all the time without increasing the cost of operations by hiring human customer care representatives.

4. Refining search engine results

Search engines such as Google, among others, rely on modern technologies to improve the search results for their visitors. Every time you hit “search” after typing some keywords, AI-based algorithms at the backend saves your searches and how you respond to the results displayed. If you select or open the results and stay on a specific page for a long time, the search engine will assume that the research they displayed were in accordance with your desires. The opposite will be the case if you keep moving through pages without opening the results. In such cases, the algorithms at the backend will update themselves using machine learning to serve content better.

5. Product recommendations

If you have tried looking for products online via online stores, then you have definitely interacted with machine learning at one point. At one point, you might have received an email with recommendations on products that you have looked for at any given time. These recommendations make your experience better. This is all machine learning making things work better for you.  Machine learning also makes it easy to search websites by giving you recommendations on the first page.

Driving continuous improvements and efficiency is always a top priority for businesses. As the digital technologies keep advancing, we keep getting more data and intelligence than ever, which help us make a better decision. Our ability to use data collection, predictive analytics, and the internet of things enhance business operations in almost every industry. Workplace safety is the latest beneficiary of machine learning and artificial intelligence. From ensuring safety in processes, assessing the factory floors, or enhancing safety in warehouses, machine learning (ML) is a promising technology that could soon make things better. Here are some ways artificial intelligence and machine learning will help in enhancing safety in the workplace.

• Reducing accidents with enhanced accuracy

Work-related injuries cause businesses billions of dollars cumulatively every year. Most of these injuries happen on the floor of factories. Thus they are called work-related injuries. Sadly, over 70% of these injuries or deaths occur because of unwanted interactions with heavy machinery such as forklifts and other vehicles. With the dangers that these accidents pose to the income and lives of workers, organizations have come up with ways to minimize accidents.

An example is Warny, developed by Bigmate to enhance safety in places of work. It has vehicle collision avoidance, safety zone alert, and thermal analysis to warn people of the pending danger on factory floors. This system uses AWS services that include IoT and machine learning through sophisticated computer vision algorithms to protect people who handle dangerous machines, including forklifts and trucks, and manufacturing equipment.

• Enhancing safety during pandemics

In a pandemic such as the ongoing COVID-19 crisis, returning to the physical workplace has become a challenge that requires strict policies to succeed. Safety approaches such as wearing masks, temperature screening, and social distancing policies have been enforced to reopen offices and ensure the employees remain healthy. In organizations, manual screening of temperature can affect productivity and cause inefficiencies and bottlenecks in entrances and exits. However, with the advanced thermal imaging technology, elevated temperatures can be detected in real-time, and the speed is increased significantly.

Thermy, an AI-based solution, can scan 30 people per second, meaning more than 500 people can be scanned in a minute. This solution uses ML algorithms to check the changes in skin temperature and calculate it accordingly. This is something that manual temperature scanners cannot achieve. Thermy uses computer vision and data from an optical camera to capture the temperature and calculate the representation of skin temperature.

• Mitigating natural disasters

Natural disasters present a significant danger to organizations and employees. As such, solutions for predicting or detecting the disasters before they occur should be sought and used to avert losses and minimize deaths. Companies such as Bigmate have some of these solutions. Bigmate’s solution leverages computer vision and data detection technologies to detect natural disasters such as floods, tsunamis, and infernos by federal and state agencies in real-time. High-tech cameras fixed on aircraft wings are used to capture and collect data such as latitude, time, distance, altitude of disaster landmarks. Other critical information, such as speed, in the case of wind, is also measured.

AI technology is used to calculate information and understand where the incident is, geographically. The real-time data is sent to the meteorological department, where data is merged with population and location data. With this data at hand, safety and environmental organizations that respond to specific disasters look for resources and deploy them accordingly to safe lives and property before the disaster occurs. They can also use such data to prepare for the worsening of the disaster and evacuate the population to safer locations.