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AI in IT

"Code on computer monitor" "Code on computer monitor"

Artificial intelligence could revolutionize the IT help desk, reports Tech Republic. 

As a system administrator working in technology for more than 25 years, I've provided some measure of IT support. While it's rewarding to help people, sometimes the monotony in doing so can lead to feeling unfulfilled, especially when there are better and more promising tasks afoot—if you can just find time to work on them

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