In a recent article from Forbes, Joe McKendrick explains how Artificial Intelligence (AI) is becoming increasingly important for business leaders and professionals outside the technology space. AI is being used to improve efficiency at the business unit level, and is also being used for generative AI, which is helping businesses to engage with customers in new ways. Dave Sohigian, Global CTO of Workday, states that AI will continue to evolve and up-level roles within an organization, from administrative roles to the C-suite. Sohigian also believes that IT leadership in AI is critical to business success, and that business leaders from across the organization, including the CEO, CFO, CHRO, and CIO, need to be involved in steering the AI.